Privacy Policy

Policy Purpose & Scope

This privacy policy is formulated to protect the personal information security of users of calpaktravelus.com, standardize the platform’s collection, use, storage and protection of user information. This policy applies to all users who browse, register, purchase goods and use related services on the calpaktravelus.com platform, explaining all information processing behaviors of the platform in the service process.

Information We Collect

In order to provide stable and efficient shopping services, calpaktravelus.com will only collect necessary user information, including user registration information, order information, logistics receiving information, payment information and platform browsing behavior information. Registration information includes user email and basic account information; order and receiving information includes purchase product information, receiving address and contact information required for delivery; browsing information is used to optimize platform product display and service experience, and we will never collect user irrelevant sensitive information without authorization.

Use of User Information

All collected user information is only used for platform service operation, including order confirmation, logistics distribution, after-sales service processing, user account maintenance, platform preferential activity push and service optimization and upgrade. We will strictly protect user information privacy, and will not sell, rent, transfer or disclose user personal information to any third-party institutions or individuals without the explicit consent of users, except for the requirements of relevant legal provisions.

Information Storage & Protection

calpaktravelus.com adopts professional data encryption technology and secure server storage system to protect user information data. We have formulated strict internal information management specifications, restricting employee access and operation permissions of user data to prevent information leakage, loss and abuse. User information will be stored safely during the valid period of account use, and we will clean up invalid information regularly in accordance with industry norms.

User Rights & Information Update

Users have the right to query, modify and update their personal account information and order information on the calpaktravelus.com platform independently. If users need to inquire about the platform’s use of personal information or put forward information protection demands, they can contact our team through the dedicated email. We will respond to user demands in a timely manner and properly handle information-related problems.
For privacy-related questions and suggestions, please contact press@calpaktravelus.com.